Car salespeople are not renowned for having the best reputation with the general public and are often viewed as being less than reputable. Ride Now Motors acknowledges this and we have made efforts to tackle this issue head on, by altering the way that we find, recruit and train our sales staff.
In our opinion a sales associate should represent and reflect the ethos of the company that they work with and treat customers with the same respect and openness that the company shows to them. As a result of this recruitment style and way of treating our employees, we have the knowledge that they will engage our customers in the same way as any of the owners would.
Our sales style helps our customers ensure that they are making a smart buying decision and we refuse to finance a customer for a vehicle that they cannot afford. Ride Now Motors owns the finance company that helps customers with lower credit scores purchase their next vehicle. As a result we are thinking in a different way to most other dealerships, as some Used Car Dealerships are concentrating on selling as many vehicles as possible, regardless of the customers financial commitments. In the trade we refer this to ‘Helping a customer into too much vehicle’. This practice often stretches customer’s finances to breaking point and the used vehicle that they have spent their hard earned money on, often ends up being repossessed.
Unfortunately bad things can happen to good people. Our customers credit can be affected for a variety of reasons and they can end up with very poor credit scores. This is something that we are very aware of and willing to work with. Many of our customers have:
· No Credit
· Are being pursued by collection companies
· Severely damaged credit
And although they might of been refused by other used car dealers, we are more than happy to sit with customers and review their financial situation and their credit history to make purchasing a car from us a reality. We don’t like giving up on our customers, and although we sometimes require a larger down payment, we are normally successful in our goal.
What to expect:
When you interact with our sales staff you can expect to be treated with dignity and respect. They will discuss your situation with you, ask questions to establish how they can be most effective in helping you, take pleasure in organizing test drives of your desired vehicles, and be honest and open with you as to what your financing options are how they will impact you and your finances.
We don’t believe in cloak and dagger methods of trying to nickel and dime a customer out of a few extra dollars. We aren’t just selling you a vehicle; we are financing one for you as well. This results in us being in a long-term relationship with our customers and we need to take into account what is going to be best for you, the customer, in the long term as it is in our best interest to make sure the transaction is successful until the vehicle is fully owned by the customer.
If you want to experience what the car buying experience should be like, give us a call or organize a test drive with one of our sales professionals.
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