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Our Customer Reviews
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Sharon Miller
- Concord
2007 Toyota Camry
05/13/2014
Easy going place, i came in test drove the car, even got to take it home. came back and bought it. Donnie was a good sales person!
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Lisa Brooks
- Laurel hill
2006 lincoln navigator
05/13/2014
Called last year Natasha was very patient and came in for my Valentines present and bought my car.
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Tanya Neal
- Charlotte
2005 chevrolet Trailblazer
05/13/2014
Ride Now Motors was the best experience ever with amount down to payments a month to quick service, got me in quicker then me being in an convenient store. Eddie and Donnie also had me laughing from the time i walked into Ride Now Motors. Everyone made it easy, comfortable and fast. Just want to say thank you. I'm recommending everyone to look no further, Ride Now Motors is it...
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Wakeisha Peele
- Charlotte
2005 Jeep Cherokee
05/13/2014
I have bad credit, i wasn t for sure they was going to finance me. They were very professional. I found the vehicle i like and payments i could afford. I will tell my friends about Ride Now Motors.
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Tondra Franklin
- Charlotte
2011 Toyota Camry
05/13/2014
I really enjoyed the service that I was giving, an most of all i really enjoy my new car....
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Wesley Dunbar
- Charlotte
2005 Ford expedition
05/13/2014
FROM THE VERY BEGINNING MS.TERRY WAS VERY HELPFUL AND POLITE.SHE HELPED ME SCORE A NICE TRUCK FOR MY FAMILY.I WOULD RECOMEND RIDE NOW TO EVERYONE WHO WANTS TO PURCHASE A VEHICLE. WESLEY DUNBAR
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Aaron Mcpherson
- Chicago
2004 Ford F150 Supercrew cab
05/13/2014
Excellent customer service! They made the process very easy and stress free. Thanks!
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Johnathan Kitchen
- Matthews
2003 mitsubishi Lancer
05/13/2014
My experience at Ride Now Motors was amazing. I was approached with friendly customer service and Tim O. was an outstanding help, he helped me with all my problems and any questions or concerns that I had. The enviroment was friendly as well, everyone had smiles on their faces. I am greatful to Ride Now Motors for everything they have done for me and encourge anyone wanting to buy a car to shop at Ride Now Motors first. Thanks !!
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Lisa Brown
- Charlotte
2011 Nissan Altima
05/13/2014
My experience was fantastic. I came in to look around and found a nice car. Donny got me pre-approved to test drive the car. Original I was going to have to make the down payment in two parts. When I came in with the bulk of the down payment and left,Donny called me back in about 30 minutes saying "Come get your car girl". I couldn't believe it. Not only was I able to get my car but Eddie also dropped the cost of the car. This place is "da bomb!!!"
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Zykeista White
- Charlotte
2008 Saturn Aura
05/13/2014
my second some time buying a car from them and i absolutely LOVE them. very great customer service and will help get you inside a car ! Come see Tony or Natasha.
Ride Now Motors
6353 E. Independence Blvd. Charlotte, NC 28212
(855) 314-7573
HOURS:
Weekdays: 9am - 7pm
Saturday: 10am - 6pm
Sunday: Closed
Ride Now Motors
5104 Hwy 74 West Monroe, NC 28110
(855) 314-8490
HOURS:
Weekdays: 9am - 7pm
Saturday: 10am - 6pm
Sunday: Closed

WELCOME TO RIDE NOW MOTORS, USED CARS FOR CHARLOTTE NC

Ride Now Motors is a Charlotte used car dealership. We buy, sell, and trade quality used cars. At Ride Now Motors, our buy here pay here financing program can get you an auto loan approval for a used car, truck or SUV - even if you have no credit, bad credit, bankruptcy, collections, or any other derogatory credit. At Ride Now Motors, we can get you outside lender for financing or we can get you in-house financing.


Our job is to gather all the information required to get you the used car and financing you deserve. We know that trying to find a particular used car can be tiresome, and instead of you driving all over town or making dozens of calls, we do the hard work for you. With up to 300 used cars in stock at our two locations in Charlotte and Monroe, the choice of used vehicles is rarely better. If we don't have exactly what you are looking for we do have a used car finding program available.


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Ride Now Motors – Customer Service

It is a shame that we now perceive talking to a human straight away when we call a large corporation ‘Good Customer Service’, or refreshing. Long gone are the days where talking to a telephone operator was standard procedure. I’m sure that there are people out there who are pleased with that situation, however at Ride Now Motors we feel that 99% of the population would much rather talk to a human being, rather than a faceless, electronic voiced entity.

Well, we want to work with that 99%. Buying a car, new or used, is a big investment, normally coming second to a house purchase. It is our aim to not only have superior sales staff to help you find and finance your next vehicle, but amazing support staff to ensure that you are happy with your vehicle, long term.

We take great measures to ensure the car and trucks that appear on our sales lots are fully inspected prior to going on sale. We have worked incredibly hard to define our buying processes to ensure that we are selling the most reliable, reputable vehicles in the marketplace today. It is our intention to keep the attention to detail going in our after purchase care of our customers.

Regardless of the precautions we take in purchasing and preparing our vehicles, something can, or will go wrong during the time that you own the vehicle. That, we just can’t help. During the financing period our customers could face a wide range of financial difficulties or life events. That, they can’t help. What we can help however is how we deal with issues, as and when they do arise.

Ride Now Motors approaches their customer service in the same as we approach our sales initiatives, in the respect that we like to be a little bit different. We have a vast amount of experience to call upon as a result of the thousands of cars we have sold and the many years we have spent in the industry. We know that bad things can happen to good people, more importantly, we are also aware that most challenges in life are short term at best.

We are proud to have staff dedicated to work with our customers throughout the process of resolving challenges. We understand that being passed from department to department, and associate to associate, can be very, very frustrating indeed. Being able to contact one person and deal with them directly is something that we felt our customers would find incredibly advantageous. Sounds like common sense? We thought so as well.

We don’t have strict policies for how we deal with different issues either. Each challenge is unique to that customer and categorizing them prior to discussing the situation with them. Does this mean that we will always be able to help? No. As wonderful as that would be, it just isn’t realistic. Treating our customers with respect and trying to help IS realistic however.

No one aspect of a customers experience in purchasing a used car is going to make it exceptional. At Ride Now Motors we believe that it takes a combination of factors that come together and result in the amazing reviews that we receive on a daily basis.

 

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Car salespeople are not renowned for having the best reputation with the general public and are often viewed as being less than reputable. Ride Now Motors acknowledges this and we have made efforts to tackle this issue head on, by altering the way that we find, recruit and train our sales staff.

In our opinion a sales associate should represent and reflect the ethos of the company that they work with and treat customers with the same respect and openness that the company shows to them. As a result of this recruitment style and way of treating our employees, we have the knowledge that they will engage our customers in the same way as any of the owners would.

Our sales style helps our customers ensure that they are making a smart buying decision and we refuse to finance a customer for a vehicle that they cannot afford. Ride Now Motors owns the finance company that helps customers with lower credit scores purchase their next vehicle. As a result we are thinking in a different way to most other dealerships, as some Used Car Dealerships are concentrating on selling as many vehicles as possible, regardless of the customers financial commitments. In the trade we refer this to ‘Helping a customer into too much vehicle’. This practice often stretches customer’s finances to breaking point and the used vehicle that they have spent their hard earned money on, often ends up being repossessed.

Unfortunately bad things can happen to good people. Our customers credit can be affected for a variety of reasons and they can end up with very poor credit scores. This is something that we are very aware of and willing to work with. Many of our customers have:

·         No Credit

·         Bankruptcy

·         Repossessions

·         Are being pursued by collection companies

·         Severely damaged credit

And although they might of been refused by other used car dealers, we are more than happy to sit with customers and review their financial situation and their credit history to make purchasing a car from us a reality. We don’t like giving up on our customers, and although we sometimes require a larger down payment, we are normally successful in our goal.

What to expect:

When you interact with our sales staff you can expect to be treated with dignity and respect. They will discuss your situation with you, ask questions to establish how they can be most effective in helping you, take pleasure in organizing test drives of your desired vehicles, and be honest and open with you as to what your financing options are how they will impact you and your finances.

We don’t believe in cloak and dagger methods of trying to nickel and dime a customer out of a few extra dollars. We aren’t just selling you a vehicle; we are financing one for you as well. This results in us being in a long-term relationship with our customers and we need to take into account what is going to be best for you, the customer, in the long term as it is in our best interest to make sure the transaction is successful until the vehicle is fully owned by the customer.

If you want to experience what the car buying experience should be like, give us a call or organize a test drive with one of our sales professionals. 

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It is no secret that there are a limited number of places where a car dealer can source the vehicles that they sell to their customers. To state the obvious, a used car dealer either thrives or struggles as a result of these choices. If you have already shopped our competition in the Charlotte market then you will no doubt be aware that we have exceptionally nice vehicles, priced very competitively.

 

Here at Ride Now Motors we have developed very strict guidelines that we apply to each and every vehicle that will appear on our car lot. Due to our business model we are not hell bent on trying to pick up vehicles that can be made to look good to turn an additional profit, we are seeking the vehicles that don’t need to be made to look good, as they are good to start off with.

 

Every vehicle that we present to our customers has been extensively inspected by our fully trained mechanics with 90 separate checks performed. Any issues are addressed immediately and once up to our standards, the vehicle is sent to a professional valet prior to being delivered to one of our dealerships.

 

Many of the vehicles in our inventory are still under the manufacturers warranty and we offer a number of options to extend the warranty for many years to come. Due to the age and mileages of the cars we sell, these are generally very competitively priced and can offer great peace of mind when you are contemplating long term ownership of the vehicle .

 

It seems like common sense to buy vehicles that people can have confidence in, at least is seems like common sense to us. Apart from your home, your car is often the second largest purchase that you make and we want to help our customers into vehicles that they can be proud of, long term.

 

We don’t cut corners and we don’t take shortcuts. We sell quality vehicles (Check out our reviews on any of the websites to see what our customers are saying: Used Car Dealer Reviews) that have been fully inspected, at a very reasonable price. So, the burning question is how can we exceed the standards of our competition and still beat them on price? We have analyzed our buying practices and eliminated vehicles that we know to have reliability issues. We listen to our customers and sales people to determine which types of vehicles we keep in stock. As a result, our inventory is constantly changing, with few inventory pieces staying in stock for long periods of time.

 

With close to 300 vehicles in stock at any given time, it is fair to say that we have a wide selection of vehicles in available. If we don’t have exactly what you are looking for then we are more than happy to source the exact vehicle that you are looking for, regardless of how rare or unusual your desires. With our extensive network of contact throughout the Used Car World, it is rare for us to not to find your dream car.

Please view our inventory and contact our friendly sales staff today to experience the customer service at the highest level.

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